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Returns Policy

Shop happy with free shipping & returns on every order, every day. Returns are easy on LifeStride.com. Just follow these simple steps to return your unworn purchase within 30 days:

  1. To request your postage-paid return label and packing slip, Click here.
  2. Re-package your order and place the completed return form inside the box. Item(s) must be returned in the original brand box (packaging).
  3. Affix the return shipping label to the outside of the box. LifeStride.com is not responsible for returns until they are received in our warehouse. Customers are responsible for the safe return of merchandise.

If you have any questions, you may contact us by email or call us toll free at 1-800-838-4385.
LifeStride.com is unable to make exchanges. If you desire another style, size or color, simply follow the return instructions above and visit LifeStride.com to place a new order for the item(s) you want, subject to availability.

Note: Worn shoes are not returnable. We do not refund shipping charges.