Customer Service

Lifestride.com offers the easiest return policy on the web.

Lifestride has a number of toll-free customer service phone numbers available for your convenience. Please refer to the list below to ensure you get the help you need.

For questions about your online Lifestride order, please see Lifestride.com section below.

For all other questions regarding Lifestride, please call Brown Shoe Consumer Services: 1-800-838-4385 or go to our Contact Us page.

We are here for you! Call us or e-mail us with any of your questions or concerns. Our friendly service specialists will be glad to answer any questions you may have about our products, your order, or our site. Here's how:

There are 3 ways to contact us:

Do not return shoes to the above address

See the packing slip included with your purchase for our returns address.

Credit Card acceptance

Lifestride.com gladly accepts Visa, Master Card, American Express, Discover, and JCB. If you get an error message after submitting your credit card information, please double check to make sure that you entered the following correctly:

Your name as it appears on the card

Billing address

Credit card number

Credit card expiration date

If you are still experiencing problems, please call your card issuing bank for details. Remember, when you shop at Lifestride.com, your credit card information is safe and secure. For more on how we protect this information, please see our Secure Purchase information.